Ziply Fiber Customer Service & Bill Pay
Have a question or need to get in touch with a Ziply Fiber service representative? We have listed the best ways to contact Ziply Fiber below.
(866) 699-4759
Customer service phone numbers
There are a variety of ways to get in touch with Ziply Fiber. Below we’ve listed Ziply Fiber’s various numbers and hours of operation to make getting in touch hassle free.
(866) 699-4759 - Access and edit your account information
- Pay your Ziply Fiber bill
- View information on your recent Ziply Fiber billing statement
- Change Ziply Fiber services
- Check the status of a Ziply Fiber equipment order
- General service questions
(866) 699-4759 - Troubleshoot service issues
- Get help installing equipment
- Report an interruption of service
- Request replacement equipment
- Schedule an appointment with an Ziply Fiber representative
Quick help and troubleshooting
Don’t want to wait? Use our troubleshooting and quick guide below to find solutions to common issues and resolve service issues without having to contact a Ziply Fiber representative.
Service Outages
If you are curious if your internet trouble is related to service outages, check Ziply Fiber’s service outage page for more information.Optimizing your Wi-Fi functionality
When choosing a location for your Wi-Fi router it is important to consider factors that may impede your signal. Routers send signal in all directions so try and find a central location that is unobstructed from building materials such as brick or concrete. Electronic devices such as microwaves and cordless phones may also interfere with signal, so place your router away from these devices if possible.Rebooting your Wi-Fi router
Rebooting your Wi-Fi equipment can often solve common issues. To manually reset your modem first unplug the equipment from its power source, wait 15 to 30 seconds, and replug the equipment back in. Allow several minutes for the router to properly reboot before checking internet functionality.Other ways to get in touch with Ziply Fiber support
Browse other options to get in touch with Ziply Fiber.
Looking for new Ziply Fiber services?
To get Ziply Fiber service in your home, give us a call and speak with one of our dedicated customer service representatives.
Looking for new Ziply Fiber services?
Ziply Fiber bill pay options
Need to view or pay your Ziply Fiber service bill? We have listed options below on ways to pay your bill conveniently and hassle free.
Ziply Fiber frequently asked questions
Don't see your question? Visit our FAQ page to see answers to all frequently asked questions.
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Find the best plan for you!
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