We'd love to help you! Call our dedicated team of experts at
(877) 367-9135.

Xfinity Customer Service & Bill Pay

Have a question or need to get in touch with an Xfinity service representative? We have listed the best ways to contact Xfinity below.

(877) 341-5323

Customer service phone numbers

There are a variety of ways to get in touch with Xfinity. Below we’ve listed Frontier's various numbers and hours of operation to make getting in touch hassle free.

Xfinity customer service
(877) 341-5323
Monday through Saturday | 7am-9pm
Call Xfinity customer service to:
  • Access and edit your account information
  • Pay your Xfinity bill
  • View information on your recent Xfinity billing statement
  • Change Xfinity services
  • Check the status of a Xfinity equipment order
  • General service questions
Xfinity technical support
(877) 341-5323
Monday through Saturday | 7am-9pm
Call Xfinity technical support to:
  • Troubleshoot service issues
  • Get help installing equipment
  • Report an interruption of service
  • Request replacement equipment
  • Schedule an appointment with an Xfinity representative

Additional Xfinity customer support phone numbers

The additional support numbers below will help you get in touch with Xfinity service representatives.

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Business customer service
(800) 391-3000
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Xfinity mobile customer service
(888) 936-4968

Quick help and troubleshooting

Don’t want to wait? Use our troubleshooting and quick guide below to find solutions to common issues and resolve service issues without having to contact a Xfinity representative.

Service outages

If you are curious if your internet trouble is related to service outages, check Xfinity’s service outage page for more information.

Optimizing your Wi-Fi functionality

When choosing a location for your Wi-Fi router it is important to consider factors that may impede your signal. Routers send signal in all directions so try and find a central location that is unobstructed from building materials such as brick or concrete. Electronic devices such as microwaves and cordless phones may also interfere with signal, so place your router away from these devices if possible.

Rebooting your Wi-Fi router

Rebooting your Wi-Fi equipment can often solve common issues. To manually reset your modem first unplug the equipment from its power source, wait 15 to 30 seconds, and replug the equipment back in. Allow several minutes for the router to properly reboot before checking internet functionality.

Other ways to get in touch with Xfinity support

Browse other options to get in touch with Xfinity.

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Live chat
Chat link | 7am-1am ET
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Twitter
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Facebook

Looking for new Xfinity services?

To get Xfinity service in your home, give us a call and speak with one of our dedicated customer service representatives.

Looking for new Xfinity services?

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Xfinity bill pay options

Need to view or pay your Xfinity service bill? We have listed options below that allow you to pay your bill conveniently and hassle free.

  • Online - Sign into your Xfinity account to view statements and pay bills.
  • AutoPay - Make automatic payments each month from either a bank account or debit/credit card with Xfinity Auto Pay.
  • Phone - Make payments from your phone by calling (800) 934-6489.
  • Mail - Make a payment through the mail by sending a check to the address listed on your bill.
  • In-person - Find a Xfinity location near you to pay your bill in person.

Xfinity frequently asked questions

How long do I have to wait to talk with a Xfinity representative?
When calling Xfinity wait times will vary depending on call volume. If you want to skip the wait you can schedule a call back appointment at a convenient time for you.
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How do I live chat with a Xfinity representative?
Visit Xfinity’s live chat page to chat with Xfinity. Xfinity chat representatives are available 24/7.
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Can I troubleshoot common issues without contacting Xfinity customer service?
Yes! View our troubleshooting section above to get solutions for common issues such as checking for outages and restarting your router.
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Don't see your question? Visit our FAQ page to see answers to all frequently asked questions.

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