Mediacom customer service & bill pay
Have a question or need to get in touch with a Mediacom service representative? We have listed the best ways to contact Mediacom below.
(877) 724-2867
Customer service phone numbers
There are a variety of ways to get in touch with Mediacom. Below we’ve listed Mediacom’s various numbers and hours of operation to make getting in touch hassle free.
(877) 724-2867 
- Access and edit your account information
- Pay your Mediacom bill
- View information on your recent Mediacom billing statement
- Change Mediacom services
- Check the status of a Mediacom equipment order
- General service questions
(877) 724-2867 - Troubleshoot service issues
- Get help installing equipment
- Report an interruption of service
- Request replacement equipment
- Schedule an appointment with a Mediacom representative
Additional Mediacom customer support phone numbers
The additional support numbers below will help you get in touch with business service representatives and installation experts.
Quick help and troubleshooting
Don’t want to wait? Use our troubleshooting and quick guide below to find solutions to common issues and resolve service issues without having to contact a Mediacom representative.
Service outages
If you are curious if your internet trouble is related to service outages, check Mediacom’s outages page for more information.Optimizing your Wi-Fi functionality
When choosing a location for your Wi-Fi router it is important to consider factors that may impede your signal. Routers send signal in all directions so try and find a central location that is unobstructed from building materials such as brick or concrete. Electronic devices such as microwaves and cordless phones may also interfere with signal, so place your router away from these devices if possible. If you are still experiencing spotty connection in certain rooms in your home, consider a Wi-Fi extender to optimize the speed and range of your connection in trouble areas.Rebooting your wi-fi router
To manually reset your modem first unplug the equipment from its power source, wait ten seconds, and replug the equipment back in. Allow up to ten minutes for the router to properly reboot before checking internet functionality.Other ways to get in touch with Mediacom support
Browse other options to get in touch with an Mediacom service representative.
Looking for new Mediacom services?
To get Mediacom service in your home, give us a call and speak with one of our dedicated customer service representatives.
Looking for new Mediacom services?
Mediacom bill pay options
Need to view or pay your Mediacom service bill? We have listed options below to allow you to pay your bill conveniently and hassle free.
Mediacom frequently asked questions
Don't see your question? Visit our FAQ page to see answers to all frequently asked questions.
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