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DIRECTV Customer Service & Bill Pay

Have a question or need to get in touch with a DIRECTV service representative? We have listed the best ways to contact DIRECTV below.

(800) 288-2020
Service phone numbers Help & troubleshooting DIRECTV support options DIRECTV services DIRECTV bill pay options FAQs

Customer service phone numbers

There are a variety of ways to get in touch with DIRECTV. Below we’ve listed DIRECTV’s various numbers and hours of operation to make getting in touch hassle free.

DIRECTV customer service
(800) 288-2020
Everyday | 8am-12am ET
Call DIRECTV customer service to:
  • Access and edit your account information
  • Pay your DIRECTV bill
  • View information on your recent DIRECTV billing statement
  • Change DIRECTV services
  • Check the status of a DIRECTV equipment order
  • General questions about DIRECTV service
DIRECTV technical support
(800) 288-2020
Available 24/7
Call DIRECTV technical support to:
  • Troubleshoot service issues
  • Get help installing equipment
  • Report an interruption of service
  • Request replacement equipment
  • Schedule an appointment with a DIRECTV representative

Additional DIRECTV customer support phone numbers

For additional support, DIRECTV has phone numbers for customer retention and customers with disabilities.

service-changes-phone-icon-dark-blue
DIRECTV support for travel abroad
(408) 962-1025
service-changes-phone-icon-light blue
DIRECTV business
(888) 303-9117

Quick help and troubleshooting

Don’t want to wait? Use our troubleshooting and quick guide below to find solutions to common issues and resolve service issues without having to contact a DIRECTV representative.

DIRECTV service outages

Visit AT&T and DIRECTV’s outage troubleshooting page to get details on whether your area is experiencing an outage.

Refresh your DIRECTV channels and service

Some issues can be resolved by simply refreshing your DIRECTV receiver. Login to your myAT&T account overview page and select MyDIRECTV. Choose manage package, scroll to manage receivers, and select refresh receiver. Allow several minutes for your receiver to refresh.

Rebooting your receiver

If refreshing your receiver did not solve your problem try rebooting your equipment by pressing the red reset button on your receiver. Allow several minutes for your TV equipment to reset.

Other ways to get in touch with DIRECTV support

Browse other options to get in touch with a DIRECTV service representative.

chat-icon-blue
Forums
Link
twitter-icon-blue
Twitter
@directv
facebook-icon-blue
Facebook
@directv

Looking for new DIRECTV services?

To get DIRECTV services in your home, give us a call and speak with one of our dedicated customer service representatives.

(800) 288-2020

Looking for new DIRECTV services?

Service illustration

DIRECTV bill pay options

Need to view or pay your DIRECTV service bill? We have listed options below to allow you to pay your bill conveniently and hassle free.

  • Online - Sign into your account at myAT&T to pay your bill, view statements, and set up autopay.
  • AutoPay - Make automatic payments each month from either a bank account or debit/credit card.
  • Phone - Make payments from your phone by calling (800) 288-2020.
  • Mail - Visit the DIRECTV pay by mail web page to find the right address to send your payment.
  • In-person - Find a store near you to pay your statement in person at an authorized location.

DIRECTV frequently asked questions

How do I view my billing history with DIRECTV?
Login to your account on myAT&T and select “your bill”. Select DIRECTV and navigate to payments>more payment history to view the last 16 previous bills.
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How do I watch DIRECTV on my computer or device?
Enjoy your favorite content from DIRECTV anytime, anywhere. From the device you wish to access DIRECTV, login to your DIRECTV entertainment account. Once logged in select watch online and browse available content to stream.
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Can I troubleshoot common issues without contacting DIRECTV customer service?
contact DIRECTV. Some common solutions include refreshing or resetting your TV equipment and verifying outages in your area.
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Don't see your question? Visit our FAQ page to see answers to all frequently asked questions.

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