We'd love to help you! Call our dedicated team of experts at
(877) 367-9135.

Sparklight customer service & bill pay

Have a question or need to get in touch with a Sparklight service representative? We have listed the best ways to contact Sparklight below.

(877) 246-7025

Customer service phone numbers

There are a variety of ways to get in touch with Sparklight. Below we’ve listed Sparklight’s various numbers and hours of operation to make getting in touch hassle free.

Sparklight customer service
(877) 246-7025
Monday through Friday | 8am-5pm MST
Call Sparklight customer service to:
  • Access and edit your account information
  • Pay your Sparklight bill
  • View information on your recent Sparklight billing statement
  • Change Sparklight services
  • Check the status of a Sparklight equipment order
  • General service questions
Sparklight technical support
(877) 246-7025
Available 24/7
Call Sparklight technical support to:
  • Troubleshoot service issues
  • Get help installing equipment
  • Report an interruption of service
  • Request replacement equipment
  • Schedule an appointment with a Sparklight representative

Additional Sparklight customer support phone numbers

The additional support numbers below will help you get in touch with business service representatives for Sparklight customer service and technical support.

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Business customer service
(877) 570-0500
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Business technical support
(877) 570-0500

Quick help and troubleshooting

Don’t want to wait? Use our troubleshooting and quick guide below to find solutions to common issues and resolve service issues without having to contact a Sparklight representative.

Service Outages

If you are curious if your internet trouble is related to service outages, check Sparklight’s service outages page for more information.

Optimizing your Wi-Fi functionality

When choosing a location for your Wi-Fi router it is important to consider factors that may impede your signal. Routers send signal in all directions so try and find a central location that is unobstructed from building materials such as brick or concrete. Electronic devices such as microwaves and cordless phones may also interfere with signal, so place your router away from these devices if possible. If you are still experiencing spotty connection in certain rooms in your home, consider a Wi-Fi extender to optimize the speed and range of your connection in trouble areas.

Rebooting your Wi-Fi router

Rebooting your Wi-Fi equipment can often solve common issues. To manually reset your modem first unplug the equipment from its power source, wait five seconds, and replug the equipment back in. Allow several minutes for the router to properly reboot before checking internet functionality.

Other ways to get in touch with Sparklight support

Browse other options to get in touch with a Sparklight service representative.

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Live chat
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Linkedin
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Instagram
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Facebook

Looking for new Sparklight services?

To get Sparklight service in your home, give us a call and speak with one of our dedicated customer service representatives.

Looking for new Sparklight services?

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Sparklight bill pay options

Need to view or pay your Sparklight service bill? We have listed options below to allow you to pay your bill conveniently and hassle free.

  • Online - Sign into your account at Sparklight.com to view statements and pay bills.
  • AutoPay - Make automatic payments each month from either a bank account or debit/credit card with Sparklight Easy Pay.
  • Phone - Make payments from your phone by calling (877) 692-2253.
  • Mail - Send a monthly payment by mail to: Sparklight PO BOX 78000 Phoenix, AZ 85062-8000.
  • In-person - Find a location near you to pay your statement in person at an authorized location.

Sparklight frequently asked questions

Can I use my own modem with Sparklight services?
Yes! Customers have a choice between leasing equipment from Sparklight or buying their own internet equipment. For a complete list of compatible equipment visit Sparklight’s page on supported cable modems .
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How do I live chat with a Sparklight representative?
Visit Sparklights’s contact us page to live chat with Sparklight representatives.
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Can I troubleshoot common issues without contacting Sparklight customer service?
Yes! View our troubleshooting section above to get solutions for common issues such as checking for outages and restarting your router.
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Don't see your question? Visit our FAQ page to see answers to all frequently asked questions.

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