We'd love to help you! Call our dedicated team of experts at
(877) 367-9135.

Viasat customer service & bill pay

Have a question or need to get in touch with a Viasat service representative? We have listed the best ways to contact Viasat below.

(855) 463-9333

Customer service phone numbers

There are a variety of ways to get in touch with Viasat. Below we’ve listed Viasat’s various numbers and hours of operation to make getting in touch hassle free.

Viasat customer service
(855) 810-1308
Available 24/7
Call Viasat customer service to:
  • Access and edit your account information
  • Pay your Viasat bill
  • View information on your recent Viasat billing statement
  • Change your Viasat services
  • Check the status of a Viasat equipment order
  • Discuss general service questions
Viasat technical support
(855) 463-9333
Available 24/7
Call Viasat technical support to:
  • Troubleshoot service issues
  • Get help installing equipment
  • Report an interruption of service
  • Request replacement equipment
  • Schedule an appointment with a Viasat representative

Additional Viasat customer support phone numbers

The additional support numbers below will help you get in touch with Viasat business service representatives as well as support for Wi-Fi services.

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Wi-Fi managed support
(888) 281-7123
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Business technical support
(888) 272-7232

Quick help and troubleshooting

Don’t want to wait? Use our troubleshooting and quick guide below to find solutions to common issues and resolve service issues without having to contact a Viasat representative.

Service Outages

Like all satellite providers, Viasat services can be affected temporarily by inclement weather. Visit Viasat help center for help on troubleshooting connection issues.

Optimizing your Wi-Fi functionality

When choosing a location for your Wi-Fi router it is important to consider factors that may impede your signal. Routers send signal in all directions so try and find a central location that is unobstructed from building materials such as brick or concrete. Electronic devices such as microwaves and cordless phones may also interfere with signal, so place your router away from these devices if possible. If you are still experiencing spotty connection in certain rooms in your home, consider a Wi-Fi extender to optimize the speed and range of your connection in trouble areas.

Rebooting your Wi-Fi router

Rebooting your Wi-Fi equipment can often solve common issues. To manually reset your modem first unplug the equipment from its power source, wait five seconds, and replug the equipment back in. Allow several minutes for the router to properly reboot before checking internet functionality.

Other ways to get in touch with Viasat support

Browse other options to get in touch with Viasat.

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Linkedin
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Instagram
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Twitter
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Facebook

Looking for new Viasat services?

To get Viasat service in your home, give us a call and speak with one of our dedicated customer service representatives.

Looking for new Viasat services?

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Viasat bill pay options

Need to view or pay your Viasat service bill? We have listed options below to allow you to pay your bill conveniently and hassle free.

  • Online -Sign into your My Viasat account to view statements, change bill pay details and pay your Viasat bill.
  • AutoPay - Make automatic payments each month from either a bank account or debit/credit card with Viasat Easy Pay.
  • Phone - Make payments from your phone by calling (855) 810-1308.

Viasat frequently asked questions

How to change/reset my Viasat WiFi browser?
Changing your Viasat WiFi password can be achieved in three easy steps. Directions vary depending on your router so visit Viasat’s page on WiFi password help to find a tutorial specific to your equipment.
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How do I live chat with a Viasat representative?
Visit Viasat’s contact us page to live chat with a Viasat representative.
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Can I troubleshoot common issues without contacting Viasat customer service?
Yes! View our troubleshooting section above to get solutions for common issues such as checking for outages and restarting your router.
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Don't see your question? Visit our FAQ page to see answers to all frequently asked questions.

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